Frequently Asked Questions (FAQ)

Are your jerseys good quality?

Yes! We carefully select high-quality jerseys to ensure you feel confident and comfortable wearing them. We’re dedicated to offering products that reflect fans’ passion for football.

How long does delivery take?

Orders are processed within 1–3 business days, and delivery usually takes 13–20 business days (Monday to Friday, excluding holidays). You’ll receive an email with tracking details once your order ships.

Do you offer free shipping?

Yes! We provide free shipping worldwide for most orders.

Can I return or exchange my order?

Absolutely. You can return items within 30 days of receiving your order as long as they’re unused and in original condition. Please refer to our Return & Refund Policy for details.

Do you provide tracking for orders?

Yes. Once your order is shipped, you’ll receive a tracking number via email. Please note that tracking updates may appear 5–10 days after shipping as the package reaches your country.

Is tojerseys.co a real store?

Yes! tojerseys.co is a genuine online store run by a team passionate about football. We serve customers worldwide and offer 24/7 customer support. Feel free to contact us anytime at info@tojerseys.co.

What should I do if my item arrives damaged or incomplete?

If your package arrives damaged or missing items, please contact us within 48 hours with clear photos. We’ll arrange a replacement or refund according to our policies.